Zendesk

Connect Zendesk to Waymaker

Customer service and engagement platform.

Why Connect Zendesk to Waymaker?

Ticket tracking

Track support tickets in Waymaker Tables.

Escalation workflows

Create tasks for escalated tickets.

Support dashboards

Build unified support dashboards.

How to Connect

Direct Incoming Webhook

Recommended: Connect Zendesk directly to Waymaker's incoming webhook endpoint.

  1. 1Create a Waymaker Table to receive your Zendesk data
  2. 2Set up an incoming webhook endpoint (Tables → Webhooks)
  3. 3Copy your unique webhook URL from Waymaker
  4. 4Add the webhook URL in Zendesk's settings

Includes webhook logs for debugging and monitoring

Alternative: Via Zapier or Make

If Zendesk doesn't support outgoing webhooks natively, use Zapier or Make as a bridge to send data to Waymaker's incoming webhook.

Available Triggers & Actions

Triggers

  • New Ticket
  • Ticket Updated
  • Ticket Solved

Actions

  • Create Ticket
  • Update Ticket
  • Add Comment

Ready to connect Zendesk?

Join Waymaker and start automating your Zendesk workflows in minutes.