Jira

Connect Jira Service Management to Waymaker

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers. Connect Jira Service Management to Waymaker to automate your workflows and keep your data synchronized.

Why Connect Jira Service Management to Waymaker?

Sync Jira Service Management data to Waymaker Tables

Automatically sync data from Jira Service Management to Waymaker Tables for centralized tracking and reporting.

Escalate support tickets

Create tasks for escalated Jira Service Management tickets that need attention.

How to Connect

Direct Incoming Webhook

Recommended: Connect Jira Service Management directly to Waymaker's incoming webhook endpoint.

  1. 1Create a Waymaker Table to receive your Jira Service Management data
  2. 2Set up an incoming webhook endpoint (Tables → Webhooks)
  3. 3Copy your unique webhook URL from Waymaker
  4. 4Add the webhook URL in Jira Service Management's settings

Includes webhook logs for debugging and monitoring

Alternative: Via Zapier or Make

If Jira Service Management doesn't support outgoing webhooks natively, use Zapier or Make as a bridge to send data to Waymaker's incoming webhook.

Available Triggers & Actions

Triggers

  • New Event
  • Updated Record
  • Deleted Record

Actions

  • Create Record
  • Update Record

Ready to connect Jira Service Management?

Join Waymaker and start automating your Jira Service Management workflows in minutes.