Insights•
The Five Waves of Business Software: How We Got Here
How 15 years of SaaS innovation created 14,000+ tools and the fragmentation crisis. Sales, Service, Marketing, Finance, AI—each wave solved problems and created new ones.
operations-at-the-edgeapp-sprawlsaas-history
Insights•
Why Your Teams Are Waiting for IT (And What to Do About It)
The hidden cost of IT bottlenecks and how workspace sovereignty eliminates permission culture.
operations-at-the-edgefragmentationIT-bottleneck